Processing Time
We are still sending items out normally.
We will normally send out your order in 1-3 working days.
Shipping Options
Due to current situation with the COVID-19 there are delays with national post delivery (except Germany and Austria). If you need more reliable on-time delivery choose DPD/GLS option – please make sure you enter correct address and phone number and be sure you can accept the shipment on this address (if not, in some cases the shipments are immediately returned to us). A shorter delay is not excluded.
Shipping to UK:
Dear UK customers, due to the new brexit rules, the minimal order amount (excluding shipping costs) needs to be 135 GBP which is about 150-160€.
DPD/GLS delivery times:
| Estimated working days | |
| Austria | 1 |
| Belgium | 3 |
| Bulgaria | 3 |
| Czech Republic | 2 |
| Denmark | 3 |
| Estonia | 4 |
| Finland | 5 |
| France | 3-5 |
| Greece | 3 |
| Ireland | / |
| Italy | 2 |
| Latvia | 4 |
| Lithuania | 4 |
| Luxembourg | 2 |
| Hungary | 2 |
| Germany | 2 |
| The Netherlands | 3 |
| Poland | 3 |
| Portugal | 4 |
| Romania | 3 |
| Slovakia | 2 |
| Spain | 4 |
| Sweden | 4-7 |
| United Kingdom | / |
Shipping times and carriers for national post delivery in COVID-19 outbreak:
Europe:
| Austria | Post AG | 2-3 working days |
| Belgium | Bpost | 2-3 weeks |
| Bulgaria | BG Post | 2-3 weeks |
| Cezch Rep. | Česká Pošta | 1-3 weeks |
| Croatia | Hrvatska Pošta | 2-3 working days |
| Denmark | PostNord | 1-3 weeks |
| Finland | Posti | 2-4 weeks |
| France | La Poste | 1-4 weeks |
| Germany | Deutsche Post | 2-5 working days |
| Greece | Hellenic Post | 2-3 weeks |
| Hungary | Magyar Posta | 1-2 weeks |
| Ireland | An Post | 1-4 weeks |
| Italy | Poste Italiane | 1-4 weeks |
| Latvia | Latvia Post | 2 weeks |
| Netherlands | PostNL | 2-3 weeks |
| Norway | Posten | 2-5 weeks |
| Poland | Poczta Polska | 2-3 weeks |
| Romania | Posta Romana | 2-3 weeks |
| Slovakia | Slovenská Posta | 1-2 weeks |
| Slovenia | Pošta Slovenije | 1 working day |
| Spain | Correos | 1-4 weeks |
| Sweden | PostNord | 1-4 weeks |
| Switzerland | La Poste Suisse | 1-3 weeks |
| UK | Royal Mail | 1-4 weeks |
| Ukraine | UkrPoshta | 2-3 weeks |
Rest of the world:
| Australia | Australia Post | 2-3 months (DHL express possible for extra fee, 7-10 days) |
| Canada | Canada Post | 3-5 weeks (DHL express 2-4 working days) |
| Israel | Israel Post | 2-3 weeks |
| Japan | Japan Post | 2 weeks |
| New Zealand | NZ Post | 2-3 months (DHL express possible for extra fee, 7-10 days) |
| Russia | Pochta | 2-3 weeks |
| USA Major delays | USPS | 2-10 weeks (DHL express 2-4 working days) |
We only ship with registered (signed) mail which can be tracked.
(unregistered option is only possible for Austria and Germany)
*Tracking is registered only before it leaves our country and after it arrives in destination country. (Australia, Canada and Norway doesn’t register packages so tracking it’s not visible)
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