Processing Time
We will normally send out your order in 1-3 working days*.
Shipping Options
Most shipments arrive within normal time but in some rare cases there are shipment disruptions.
EU customers: if you need more reliable on-time delivery choose DPD/GLS option – please make sure you enter correct address and phone number and be sure you can accept the shipment on this address.
Shipping to UK:
Dear UK customers, due to the new brexit rules, the minimal order amount (excluding shipping costs) needs to be 135 GBP which is about 150-160€.
DPD/GLS delivery times:
| Estimated working days | |
| Austria | 1 |
| Belgium | 3-4 |
| Bulgaria | 3-4 |
| Czech Republic | 2-3 |
| Denmark | 3-4 |
| Estonia | 4-5 |
| Finland | 5-6 |
| France | 3-5 |
| Greece | 3-4 |
| Ireland | / |
| Italy | 2-3 |
| Latvia | 4-5 |
| Lithuania | 4-5 |
| Luxembourg | 2-3 |
| Hungary | 2 |
| Germany | 2-3 |
| The Netherlands | 3-4 |
| Poland | 3-4 |
| Portugal | 4-5 |
| Romania | 3-4 |
| Slovakia | 2-3 |
| Spain | 4-5 |
| Sweden | 4-7 |
| United Kingdom | / |
Shipping times and carriers for national post delivery:
Europe:
| Austria | Post AG | 2-3 working days |
| Belgium | Bpost | 3-8 days |
| Bulgaria | BG Post | 1-3 weeks |
| Cezch Rep. | Česká Pošta | 2-6 days |
| Croatia | Hrvatska Pošta | 1-3 working days |
| Denmark | PostNord | 1-2 weeks |
| Finland | Posti | 1-3 weeks |
| France | La Poste | 4-8 days |
| Germany | Deutsche Post | 2-5 working days |
| Greece | Hellenic Post | 1-3 weeks |
| Hungary | Magyar Posta | 2-6 days |
| Ireland | An Post | 1-3 weeks |
| Italy | Poste Italiane | 1-2 weeks |
| Latvia | Latvia Post | 1-2 weeks |
| Netherlands | PostNL | 3-7 days |
| Norway | Posten | 2-3 weeks |
| Poland | Poczta Polska | 4-8 days |
| Romania | Posta Romana | 2-3 weeks |
| Slovakia | Slovenská Posta | 2-6 days |
| Slovenia | Pošta Slovenije | 1-2 working days |
| Spain | Correos | 1-3 weeks |
| Sweden | PostNord | 1-3 weeks |
| Switzerland | La Poste Suisse | 1-3 weeks |
| UK | Royal Mail | Few days to 3 weeks |
| Ukraine | UkrPoshta | Not possible at the moment |
Rest of the world:
| Australia | Australia Post | 2-4 weeks (DHL express possible for extra fee, 7-10 days) |
| Canada | Canada Post | 3-5 weeks (DHL express ussually 2-4 working days) |
| Israel | Israel Post | 2-3 weeks |
|
Japan South Korea |
Japan Post Korea Post |
2-4 weeks |
| New Zealand | NZ Post | 2-4 weeks (DHL express possible for extra fee, 7-10 days) |
| Russia | Pochta | Not possible at the moment |
| USA | USPS | 10-15 days (DHL express usually 2-4 working days) |
We only ship with registered (signed) mail which can be tracked (unregistered option is only possible for Austria and Germany).
Tracking is registered only before it leaves our country and after it arrives in destination country. (Australia, Canada and Norway doesn’t register packages so tracking it’s not visible)
*Working days are Mon-Fri. National holidays/non-working days in Slovenia when we cannot ship your order:
1 January, 2 January, 8 February, Easter Monday, 27 April,1 May, 2 May, 25 June, 15 August, 31 October, 1 November, 25 December, 26 December
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